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Privacy Policy for Northern Michigan Limousine

Effective Date: 5/7/26
Last Updated: 5/7/26

1. Introduction

Northern Michigan Limousine ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit or interact with our website, https://northernmilimo.com (the "Website"), or use our services.

By using our Website or booking our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that identifies you directly or indirectly, including:

  • Name

  • Email address

  • Phone number

  • Pickup/drop-off details and booking information

  • Billing address

  • Payment-related information (processed securely through third-party providers)

2.2 Booking & Service Data

When you book a service, we may collect:

  • Event details (date, time, location)

  • Passenger count

  • Special requests or notes

  • Communication related to your booking

2.3 Technical and Usage Data

We may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the Website

  • Referring/exit URLs

  • General usage data

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality

  • Remember user preferences

  • Analyze website traffic and performance

  • Improve user experience

You can disable cookies in your browser settings, but some features of the Website may not function properly.

3. How We Use Your Information

We use your information to:

  • Provide and manage transportation services

  • Process bookings and payments

  • Communicate with you regarding your reservation or inquiries

  • Improve our Website and services

  • Monitor for fraud, misuse, or security issues

  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

4.1 Service Providers

  • Payment processors

  • Website hosting providers

  • Communication tools (email, SMS if applicable)

  • Analytics services

These providers only access data necessary to perform their services.

4.2 Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws or regulations

  • Respond to legal requests

  • Protect the safety, rights, or property of our business, customers, or others

4.3 Business Transfers

In the event of a sale, merger, or transfer of business assets, your information may be included as part of that transfer.

5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill bookings and provide services

  • Maintain business and financial records

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Request deletion of your data

  • Object to or restrict certain processing

To make a request, contact us using the information below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. International Data Transfers

If you access our Website from outside the United States, your information may be transferred to and processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Northern Michigan Limousine
Website: https://northernmilimo.com
Email: support@northernmilimo.com

12. Consent

By using our Website or booking our services, you consent to this Privacy Policy and the collection and use of your information as described above.